Manage Email Templates

 

Role Permission
Admin
Hiring manager
Coordinator X
Limited access X

 Overview

  1. Creating a New Email Template
    • 1-1. Setting Up General Settings
    • 1-2. Configuring Email Elements
  2. Managing Your Email Templates
    • 2-1. Editing an Email
    • 2-2. Duplicating an Email
    • 2-3. Archiving an Email
    • 2-4. Activating an Archived Email
    • 2-5. Deleting an Email

 

1. Creating a New Email Template

To create a new email template, follow these steps:

    1. Navigate to [Templates]
    2. Select [Emails]
    3. Click [+ New email]

Note: Changes are not saved automatically. To save your work, click [Save changes] at the bottom-right of the screen.

1-1. Setting Up General Settings

    1. Enter the template’s name in [Name]
    2. Add a description in [Description]

1-2. Configuring Email Elements

    1. Enter the email title in [Email title]
    2. Add the email content in [Email body]
    3. (Optional) To use variables such as candidate name or interview date, click [Add variable] from the bottom-right of the email body block

 

2. Managing Your Email Templates

2-1. Editing an Email

    1. Navigate to Templates > Emails
    2. Click [‥] on the right side of a template and choose [Edit]

2-2. Duplicating an Email

    1. Navigate to Templates > Emails
    2. Click [‥] on the right side of a template and choose [Copy]

2-3. Archiving an Email

    1. Navigate to Templates > Emails
    2. Click [‥] on the right side of a template and choose [Archive]

2-4. Activating an Archived Email

    1. Navigate to Templates > Emails
    2. Toggle [Archive] to show all archived templates
    3. Click [‥] on the template and choose [Activate]

2-5. Deleting an Email

    1. Navigate to Templates > Emails
    2. Click [‥] on the right side of a template and choose [Delete]
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